One inbox for WhatsApp, Telegram and Instagram

A team that sells in chat rarely lives in one app. Sales uses WhatsApp. Support lives in Telegram. Marketing answers Instagram comments. Someone still reads the mailbox. One inbox for WhatsApp, Telegram and Instagram is the fix: every thread lands on the same desk, with the channel mark visible, so you stop asking “did they write us somewhere else?”.

What a unified inbox actually holds

A useful inbox is not a dump of every notification. It is a list of conversations. Each row is one person, one channel, the last message time and whether anyone already owns the thread. Talk keeps Email, Telegram, WhatsApp, Instagram and the site widget on that same rail. You open the desk and see work, not five unread badges.

• Channel mark on every thread: TG, WA, IG, email or widget
• Last message time so stale chats rise to the top
• The contact stays attached when they write again
• Replies go out on the same channel they used

Connect the channels you already pay for

You do not replace WhatsApp Cloud API or a Telegram bot. You connect them. Paste the tokens Talk asks for, set the webhook, and new messages appear on the board. Email uses your IMAP and SMTP. The widget is a snippet for the customer site. The public channels stay yours. The desk is where the team reads them.

If a channel is down, you see it on that row instead of discovering it from an angry client. Test a connection after you save it. Then leave the app and work from the inbox.

Drafts without leaving the thread

Gemini can draft a reply from the thread plus the knowledge articles you keep on the desk. You still send the message. The draft is a start, not a bot that talks for you unless you turn auto-reply on. That keeps tone under human control and still cuts the first minute of typing.

Open one desk and stop hopping

Register a Talk desk, connect the two channels you use every day, and answer from the inbox for a week. If a third channel still lives in a personal phone, add it next. The product is Talk by Integrono: unified inbox, channels, assignment and Gemini drafts. The CTA is the register page, not another spreadsheet of chat exports.